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Please help us
help you
When will I get my
Financial Aid?
Financial Aid, Anticipated Aid, and Refunds - this short page explains how to
find answers to your questions.
The student services offices
are receiving growing numbers of misdirected inquiries related to
Financial Aid and Refunds. Currently these are the most frequent
questions:
- What is the status of my
financial aid?
- If not in yet, where does
it stand?
- Has my refund been
processed?
- If I am not yet eligible
for an aid refund, what can I do about money for books?
We can help you best by
offering the following self-help information. And in most cases you
will find what you need on-line.
Student Financial Aid
Services
processes awards under one of two general conditions. Awards that
can immediately be applied to your account, and Anticipated Aid, meaning
the awards are expected but the conditions have not yet been met to
qualify for their passing to your bursar account as usable credits.
Both the immediate and the Anticipated Aid will reduce the amount owed for
your tuition and fees. The Anticipated Award will either become
"real" when all eligibility requirements are met or may be removed from
your account. Please check your account via OneStart at
http://onestart.iu.edu where both types of awards can be
viewed on-line in real-time.
Through OneStart you will see your Aid activity as it happens. You
also will be able to see details that explain reasons your aid may not
have passed to your bursar account and what you can or should do about it.
OneStart also allows you to
see if your aid has passed and has resulted in a credit on your bursar account.
If passed your bursar account will show each award as a credit under the
Financial Aid heading, taking the
place of any anticipated aid entries. If the aid is still
anticipated, you will see this under the Anticipated Aid heading on your
bursar account. If not passed, please check
the Financial Aid OneStart channel for details (Awards that have not
passed will not be available to your bursar account).
If your credited financial
aid exceeds
the amount due on your account, the excess credit may qualify for
refunding. Once your refundable credit is approved for refunding, you will
see a refund entry on your OneStart account. Refundable
credits are reviewed and approved daily.
Refunds will be sent directly to your checking account if you have
set-up Direct Deposit or a check will be mailed to your address on file
with the registrar. You should generally allow 1 to 2 days from the
refund date to allow the Direct Depositing transactions to occur,
however for Direct Deposits you should check with your banking
institution to confirm that the credit appears on your bank account.
If you are setup with Direct Deposit, they the Bursar Office will notify
you via your University e-mail address when a refund has been sent to your
banking institution. Many banks provide automatic e-mail notifications for direct deposit and
you may wish to set this up with your bank if it is available. For
deliveries of checks by mail, reasonable time should be allowed for the US
Postal delivery.
If you are expecting a
refund from your financial aid, and it has not arrived by the
first day
of classes, please check your OneStart account (www.onestart.iu.edu)
to ensure that all items on your To-Do list have been completed and your
Financial Aid awards are listed. Also, you may need to sign a Master
Promissory Note (MPN) before your Stafford Loan funds can be sent to the
school. You can sign your MPN at
www.iupui.edu/finaid/masterpromissory.htm.
If all items on your
To-Do list and your MPN are completed, you can check your Bursar account
to see if a credit is on your account or if your refund has been
issued. If all items on your To Do list and your MPN are completed, but
you do not have a credit or refund on your Bursar account, please
contact Student Financial Aid Services at
finaid@iupui.edu or (317) 274-4162 to speak with an advisor.
How to?
return to the Bursar HomePage |
