IUPUI Indiana University-Purdue University Indianapolis

IUPUI Office of the Bursar

Statements may be viewed by the student and any 3rd Party Users set up by the student through OneStart.

  1. Login to OneStart at https://onestart.iu.edu.
  2. Choose the Services tab at the top of the main menu.
  3. Click Student Self-Service in the menu at left.
  4. Click View/Pay Bursar Bill under Student Information Snapshot.
  5. On the Billing page, click on the Statements tab.
  6. Click on PDF to view itemized bill with total due, deferment amount, due date, message applicable to the billing cycle, and payment coupon to use if mailing a check.

Note: You may view activity that has occurred since the most recent statement was processed by clicking on the New Activity tab. For example, if you are expecting a credit but it did not show on your bill, check New Activity to see if the credit has been applied to your bursar account. The balance on the New Activity page is for new activity only; not your overall bursar account balance.

  1. Access OneStart at https://onestart.iu.edu.
  2. Choose 3rd Party Access tab in menu at left.
  3. Click the Click here to view student information link.
  4. Enter your student's University ID number and your user name and password and click Submit
  5. Click Bursar Balances and Bills.
  6. On the Billings page, click on the Statement tab.
  7. Click on PDF to view itemized bill with total due, deferment amount, due date, messages applicable to the billing cycle, and a payment coupon to use if mailing a check.

Note: You may view activity that has occurred since the most recent statement was processed by clicking on the New Activity tab. For example, if your student is expecting a credit but it did not show on the bill, check New Activity to see if the credit has been applied to the bursar account. The balance on the New Activity page is for new activity only; not the overall bursar account balance.

  1. Login to OneStart at https://onestart.iu.edu.
  2. Choose the Services tab at the top of the main menu.
  3. Click Student Self-Service in menu at left.
  4. Click View/Pay Bursar Bill under Student Information Snapshot.
  5. Click on the History tab.
  6. Click on the Statements tab. Statements will be listed from newest to oldest.
  7. Click on the arrow next to the statement date to expand data.
  8. Click on PDF to view in itemized bill format.

  1. Access OneStart at https://onestart.iu.edu.
  2. Choose 3rd Party Access tab in menu at left.
  3. Click the Click here to view student information link.
  4. Enter your student's University ID number and your user name and password and click Submit.
  5. Click Bursar Balance and Bills.
  6. Click on the History tab.
  7. Click on the Statements tab. Statements will be listed from newest to oldest.
  8. Click in the arrow next to the statement date to expand the data.
  9. Click on the PDF to view the itemized bill format.

  1. Log in to OneStart, https://onestart.iu.edu.
  2. Choose the Services tab at the top of the main menu.
  3. Click Student Self-Service in menu at left.
  4. Click View/Pay Bursar Bill under Student Information Snapshot.
  5. The Summary tab shows payment options. (NOTE: If you need to view current bill, click on the Statement tab.)
  6. To pay the Statement Balance or Real-time Balance, click on the appropriate Pay button.
  7. To pay an amount other than Statement Balance or Real-time Balance, click on More Payment Options. (NOTE: More Payment Options is also where you will find the Deferment Amount, if you are eligible for the deferment plan.)
  8. Once you have determined the payment you want to pay and clicked on the appropriate Pay button, you will be routed to Higher One's electronic payment system. (NOTE: Or, you can click Pay by Mail under More Payment Options to return to the Most Recent Statement page where you can print a PDF of the bill to mail with a check.)
  9. To make a one-time eCheck payment, enter your bank account information on the Enter Check Information page and click Continue Checkout.
  10. To use a stored payment profile, click My Account and then under Saved Accounts, choose the profile you want to use.
  11. Review all payment information for accuracy and then Submit Payment.
    • If you decide not to make the payment, click Cancel.
    • If you need to change the payment amount, click Cancel and then Return to IU at the top of the page to choose another payment amount.
    • If you need to edit the eCheck information, click Edit and make the appropriate changes.
  12. Once the payment is submitted, a receipt screen will appear with a receipt number. This payment will be stored in your online payment history under My Account. If needed, you can print the receipt or e-mail it to someone else by clicking on the appropriate link at the bottom of the receipt.

  1. Access OneStart, https://onestart.iu.edu.
  2. Choose 3rd Party Access tab from menu at left.
  3. Click the Click here to view student information link.
  4. Enter your student's university ID number and your username and password and click Submit.
  5. Click Bursar Balance and Bills.
  6. The Summary tab shows payment options. (NOTE: If you need to view current bill, click on the Statement tab.)
  7. To pay the Statement Balance or Real-time Balance, click on the appropriate Pay button.
  8. To pay an amount other than Statement Balance or Real-time Balance, click on More Payment Options. (NOTE: More Payment Options is also where you will find the Deferment Amount, if your student is eligible for the deferment plan.)
  9. Once you have determined the amount you want to pay and clicked on the appropriate Pay button, you will be routed to Higher One's electronic payment system. (NOTE: Or, you can click Pay by Mail under More Payment Options to return to the Most Recent Statement page where you can print a PDF of the bill to mail with a check.)
  10. To make a one-time eCheck payment, enter your bank account information on the Enter Check Information page and click Continue Checkout.
  11. To use a stored payment profile, click My Account and then under Saved Accounts, choose the profile you want to use.
  12. Review all payment information for accuracy and then click Submit Payment.
    • If you decide not to make the payment, click on Cancel.
    • If you need to change the payment amount, click Cancel and then Return to IU at the top of the page to choose another payment amount.
    • If you need to edit the eCheck information, click Edit and make the appropriate changes.
  13. Once the payment is submitted, a receipt screen will appear with a receipt number. This payment will be stored in your online payment history under My Account. If needed, you can print the receipt or e-mail it to someone else by clicking on the appropriate link at the bottom of the receipt.

Click here to view online tutorials with step by step instructions for making credit card payments.

  1. Log in to OneStart, https://onestart.iu.edu.
  2. Choose the Services tab at the top of the main menu.
  3. Click Student Self-Service in menu at left.
  4. Click View/ Pay Bursar Bill under Student information Snapshot.
  5. Click on any Pay button to be routed to Higher One's electronic payment system. (You will not be required to make a payment.)
  6. Click My Account at the top of the page.
  7. Under Your Recent Payments, click View next to the payment for which you want to view/print a receipt.
  8. At the bottom of the receipt, you can choose Email Receipt or View Printable Receipt.
  9. If you choose Email Receipt, you will be asked to which e-mail address the receipt should be sent. Your e-mail address will be the default but you can change it.
  10. If you choose View Printable Receipt, you can then click Print Receipt at the top of the receipt to print it.

  1. Access OneStart, https://onestart.iu.edu.
  2. Choose 3rd Party Access tab from the menu at left.
  3. Click the Click here to view student information link
  4. Enter your student's University ID Number and your user name and password and check Submit.
  5. Click Bursar Balances and Bills.
  6. Click on any Pay button to be routed to Higher One's electronic payment system. (You will not be required to make a payment.)
  7. Click My Account at at the top of the page.
  8. Under Your Recent Payments, click View next to the payment for which you want to view/print a receipt.
  9. At the bottom of the receipt, you can choose Email Receipt or View Printable Receipt.
  10. If you choose Email Receipt, you will be asked to which e-mail address the receipt should be sent. Your e-mail address will be the default but you can change it.
  11. If you choose View Printable Receipt, you can then click Print Receipt at the top of the receipt to print it.

  1. Log in to OneStart, https://onestart.iu.edu.
  2. Choose the Services tab at the top of the main menu.
  3. Click Student Self-Service in menu at left.
  4. Click View/Pay Bursar Bill under Student Information Snapshot.
  5. Click on any Pay button to be routed to Higher One's electronic payment system, where you can set up a payment profile. (You will not be required to make a payment.)
  6. Click My Account at the top of the page.
  7. Under Saved Accounts, click Add New.
  8. On the next page, click Continue.
  9. At the top of the next page, name your payment profile. Note: A name is required, but it's only for your information.
  10. Enter and confirm your bank account number, choose account type (checking or savings), enter your bank's routing number, and the account holder's name. NOTE: Click the What are my Routing Transit and Account Numbers? link if you have questions about where to obtain this information.
  11. Once you have verified that your bank information is correct, click Continue.

This payment profile will now show up under My Account / Saved Accounts. The next time you make a payment, you can choose the stored profile instead of entering your bank account information again.

Be sure to edit the profile if any of the information changes. To edit a payment profile, click Edit next to the profile you want to update, make the applicable changes, and click OK.

To delete a payment profile, click Delete next to the profile you want to delete. If you are sure you want to delete the profile, click OK.

  1. Access OneStart, https://onestart.iu.edu.
  2. Choose 3rd Party Access tab from menu at left.
  3. Click the Click here to view student information link.
  4. Enter your student's University ID number and your username and password and click Submit.
  5. Click Bursar Balances and Bills.
  6. Click on any Pay button to be routed to Higher One's electronic payment system, where you can set up a payment profile. (You will not be required to make a payment.)
  7. Click My Account at the top of the page.
  8. Under Saved Accounts, click Add New.
  9. On the next page, click Continue.
  10. At the top of the next page, name your payment profile. Note: A name is required, but it's only for your information.
  11. Enter and confirm your bank account number, choose account type (checking or savings), enter your bank's routing number, and the account holder's name. NOTE: Click the What are my Routing Transit and Account Numbers? link if you have questions about where to obtain this information.
  12. Once you have verified that your bank information is correct, click Continue.

This payment profile will now show up under My Account / Saved Accounts. The next time you make a payment, you can choose the stored profile instead of entering your bank account information again.

Be sure to edit the profile if any of the information changes. To edit a payment profile, click Edit next to the profile you want to edit, make the applicable changes, and click OK.

To delete a payment profile, click Delete next to the profile you want to delete. If you are sure you want to delete the profile, click OK.

  1. Login to OneStart at https://onestart.iu.edu.
  2. Click the Login button.
  3. Enter your username and passphrase.
  4. Click the Login button.
  5. Choose the Services tab at the top of your main menu, if your page does not default to this tab.
  6. Choose Student Self-Service from the menu to the left.
  7. Click Assign 3rd Party User Access in the IU Accounts section.
  8. Read the FERPA disclosure agreement (only presented the first time you access the page).
  9. Click I accept.
  10. Provide a username, password, first and last names for your user.
  11. Note: the password must be at least 8 characters, contain 1 digit and is case sensitive.
  12. Click the Bursar Balances and Bills box.
  13. Enter the 3rd Party User's email address; confirm the address by entering again.
  14. Click Save User.

This new payer will now show up on the 3rd Party Users screen. You must provide the password to the user so s/he can use the unique login to access your account. An e-mail message will be sent to the 3rd Party User containing the username you created.

To edit or delete an 3rd Party User, return to Assign 3rd Party User Access link in OneStart and click the Edit box next to the payer for whom you wish to make the change.

If your 3rd Party user forgets his/her password, you can request a new one by returning to OneStart's "Assign 3rd Party User Access" link and editing the user's access.

  1. Login to OneStart at https://onestart.iu.edu
  2. Choose the Services tab at the top of your main menu.
  3. Click Student Self-Service in menu at left.
  4. Under IU Accounts, click on "Assign 3rd Party Access".
  5. Click "Edit" next to the User ID of the account that you want to update.
  6. (NOTE: To change a 3rd Party User's permissions, check or uncheck the boxes next to the permission for which you want to grant or remove access.)
  7. When you are finished editing the account, click "Save User".

  1. Login to OneStart, https://onestart.iu.edu.
  2. Click on "3rd Party Access" tab in the menu at left.
  3. Read the terms of your access.
  4. Click "Click here to view student information".
  5. Enter your student's University ID number and your 3rd Party User username and password.
  6. Click "Submit".
  7. Click "Change 3rd Party Password/E-mail".
  8. When you have made the necessary changes, click "Submit".

You may update your 3rd Party User password or e-mail address by following the instructions below.

  1. Log into Onestart, https://onestart.iu.edu
  2. Click on "3rd Party Access" tab in menu at left.
  3. Read the terms of your access.
  4. Click "Click here to view student information".
  5. Enter your student's University ID number and your 3rd Party User username and password.
  6. Click "Submit".
  7. Click "Change 3rd Party Password/E-mail".
  8. When you have made the necessary changes, click "Submit".

Information

Electronic statements are issued and payments are collected by the Office of the Bursar through the IU electronic billing system and HigherOne's payment system, known together as "IU Bursar Pay". Bills are issued on the first Tuesday of the month and are due on the third Tuesday of each month.

A student may choose to set up a "3rd Party User", often a parent or guardian, who may then view and/or pay the student's bill. However, students are ultimately responsible for the timely payment of their bursar bill.

Before a parent or guardian may begin accessing bursar information, the student must create a "3rd Party User". Please see the step-by-step instructions "Setting Up a 3rd Party User".

If a 3rd Party user loses the password or needs to have the password reset, the student can reset their password through OneStart. Please see the step-by-step instructions "Resetting a 3rd Party User's Password".

ESPECIALLY FOR...

NEW STUDENTS

Information and tips for new students

PARENTS

Information for parents.

SPONSORED STUDENTS & EMPLOYERS

Information for sponsored students and employers paying employee tuition.

BURSAR CONTACT INFORMATION

Office of the Bursar
P.O. Box 6020
Indianapolis, IN 46206-6020
Phone: (317) 274-2451
Fax: (317) 278-1579
Email: bursar@iupui.edu

Office Hours
Monday - Thursday
8:00 a.m. - 5:00 p.m.
Friday
9:30 a.m. - 5:00 p.m.
Holiday Hours

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